FAQ
1.Is there a quantity limit for a single order?
No, there is no maximum quantity limit for a single order. However, if you wish to place a bulk order, please contact us for special pricing and discounts.
2.How can I order a miner from BTCANTMINER?
You can place an order through our official website.
To place an order offline, you can reach out to us either on Whatsapp/Email Address/Live Chat or over a phone call.
Our team will help you place your order and ensure its quick delivery.
For more details, contact us today!
3.How can I confirm my order details?
You will receive an order confirmation mail on your registered email address (for registered users) and an instant confirmation message on the website. On the contrary, if you are a guest user, you will only be able to the message on the website upon your order confirmation.
In case you don’t receive a confirmation email, you can check the status of your order by contacting our team.
4.Can I alter or modify my order details upon order confirmation?
We help you with alterations to the customer’s shipping details. However, if the product has been shipped, we will be unable to make the necessary alterations.
5.Can I cancel an order?
No, we regret to inform you that we don’t allow cancellations once the order has been placed.
6.Does the miner set include power cord/cable?
Our miners are shipped to over 100 countries, each with different compatibility requirements for power cords/cables.
To avoid confusion, we don’t provide a power cord/cable with our miners.
However, you can source power cords/cables locally for your miner.
7.Do the prices on the website fluctuate quite often?
No, the prices of the miners on our website don’t fluctuate on a daily basis, but it does fluctuate on a frequent basis. We request you to confirm product price through our website before placing an order.
8.In which currency are the miner prices listed?
The miner prices on our website are listed in US$.
9.Are the prices listed on the website based on transparent pricing?
Yes, we believe in transparent pricing of our products and don’t have any hidden charges associated with the miner.
10.Can I make payment in a currency other than US$?
You don’t have to worry about the payment currency being US$. If you want to pay through a bank transfer, you need to inform your bank of the amount you want to transfer in US$. They will make payment as per the current exchange rate as per you base currency/home currency.
11.What is the warranty period?
Ideally, the manufacturer’s warranty varies from 180-360 days based on the miner’s make and model.